To change your order information, you can reach out to us either by email at support@ebageecha.com or by messaging us via Whatsapp at +91-6361184630. It’s important to note that once your order has been shipped, it is no longer possible to modify any details associated with your order. Please mention your order id in the request.
Yes! To place the order on phone, please Whatsapp us on +91-6361184630. We are available from 10:00 am to 6:30 pm (Mon – Sat).
Log on to ebageecha.com: Simply visit our website and log in to your account to start the ordering process.
WhatsApp us: You can also reach out to us via WhatsApp at +91-6361184630. Send us the product details, including the product name and quantity, along with your name, email address, contact number, complete address (including pincode), and your preferred payment method.
Email us: Alternatively, you can email us the product details at support@ebageecha.com. Please include the product name and quantity, your name, email address, contact number, complete address (including pincode), and the preferred payment method.
As a guest user, your address and order details will not be saved with us. However, you can still proceed with the order by providing your full name, email ID, contact number, and complete address details during the checkout process.
We accept Online Payments by Debit Card, Credit Card, Net banking and UPI.
At e Bageecha, we do not accept returns on plants. This is because the transit stress of a round trip can cause significant harm to the plants, leading to their perishing. However, we assure you that every plant you order will be delivered to your doorstep in excellent condition.
In the event that a wrong product is delivered to you, we kindly request that you send us a photo of the incorrect item within 2 days of receiving your order. Our team will then reach out to you to resolve the issue. To notify us of the error, please send an email to support@ebageecha.com or a WhatsApp message to +91-6361184630. We will guide you through the necessary steps to rectify the situation.Â
Make sure you send the correct order id with the message.
At e Bageecha, we take utmost care to ensure that the plants you order from our online nursery arrive at your doorstep in a healthy and thriving condition. We understand the importance of proper packaging and handling to minimize stress during shipping.
We meticulously prepare each plant for transit, ensuring that they are well-protected and secured in their packaging. We use industry-standard packaging materials and techniques to safeguard the plants against any potential damage.
When you receive your plants from e Bageecha, it’s important to give them some time to adjust to their new environment. We recommend allowing your plants to settle for approximately 10 days. During this period, it is advisable to avoid placing them in direct sunlight.
Rest assured that we have carefully selected and used suitable potting mix for your plants. You do not need to repot them for the next four months. Our aim is to provide you with convenience and ensure that your plants have a healthy growing medium right from the start.
To ensure the best care for your specific plants, we have included an individual care guide along with your order. This guide contains valuable tips and instructions tailored to each plant’s needs. We highly recommend referring to the care guide for detailed information on how to nurture and maintain your plants.
With every plant you receive from e Bageecha, a comprehensive plant care guide is included. This guide contains specific tips and instructions tailored to the particular plant you have purchased. We highly recommend following the guidelines provided in the care guide to ensure the optimal care and growth of your plant.
If you have any additional questions or need further assistance, our dedicated support team is here to help. Feel free to reach out to us via email at support@ebageecha.com or through WhatsApp at +91 6361184630. Simply share your specific queries, and we will respond to you promptly with the information you need.
It’s important to keep in mind that live plants and planters can exhibit variations in color, texture, and size. Each plant is unique and may have slight differences from the images displayed on our website. While we make every effort to showcase potted plants as accurately as possible, there may be subtle variations between the product photos and the actual plants you receive.